Project Description
Peter Boylan
Program Manager
Areas Of Expertise
- Project & PMO Management
- Portfolio Management
- Financial
- Risk & Issue Management
Education
- Bachelor of Commerce, National University of Ireland
About Peter Boylan
Peter is a skilled Program Manager, joining Seven Consulting’s Sydney Team in 2009. Peter has a track record of successfully establishing enterprise PMOs, delivery of Infrastructure, Transformation, Customer Relationship Management (CRM), Content Management System (CMS) and media application projects. Peter has demonstrated skills on large scale programs and portfolios, including program delivery, PMO process creation and improvement, and project portfolio monitoring and reporting.
What Peter brings
- Leadership of multiple teams across a variety of projects and programs, with experience managing vendors, dedicated and non-dedicated resources.
- Delivery of both technically complex projects, and projects with a large user impact, while working with diverse sets of stakeholders.
- Stakeholder Management / Reporting to an Executive & Director level, preparation of board level papers.
- Leadership of portfolio and program PMO teams.
- PMO management; creation & management of budgets and Schedules, Issue, Risk & Assumption management, scope management, and Configuration Change Control.
- Management of Logistics, Procurement and Vendor Contracts.
- Highly proficient in PMBOK methodology.
Key Clients
- InvoCare
- Resolution Life
- Hunter Water
- Australian Broadcasting Corporation (ABC)
- Stockland
- Hutchison 3G
- Telstra
- Unisys
Key Achievements
As Program Manager at InvoCare, Peter was responsible for the Discovery, Business Case and Delivery of a CRM system for the InvoCare Cemeteries and Crematorium division. This system manages all the divisions front end operations, Sales and Bookings, Invoicing, and records management. This new platform was heavily integrated with the Enterprise ERP, as well as with the reporting platform, customer payment portal and division websites. There was significant cleansing and migration of 30+ years of data. The team consisted of approx. 24 FTE and 6 different vendors. This was delivered per the baselined schedule and budget.
As Program Manager at Resolution Life (AMP Life), Peter was responsible for recovering a key project in the Separation Project from AMP, delivering a highly integrated Customer Correspondence system, integrating a number of new supplier systems and establishing new employee processes. The project was 6 months into a 12-month delivery and hadn’t completed requirements or design. Successfully meeting the planned go-live date, along with 2 other dependent projects, ensured that key Separation Program milestones were met.
As Program Manager at Hunter Water, Peter was tasked with recovering & delivering the Reporting Project for a Billing System Replacement Program. This was delivered ahead of schedule.
As Program Manager at the ABC, Peter was responsible for managing the delivery of a new Radio on-air telephony, SMS & Social media solution for the ABC’s radio networks across the country. This project was put on hold as a result of the Covid travel restrictions.
As Program Manager at the ABC, Peter managed the Integrated Media System (IMS) program, the single largest technology program delivered by the broadcaster. This involved delivering infrastructure, applications, data migration, processes and training across 40 sites and 3000+ users. The team managed consisted of 3 systems vendors, internal technology and content staff as well as over a dozen contractors.
As PMO Manager at the ABC, Peter managed the Integrated Media System (IMS) program, as the program was commencing. This involved developing processes, tools, and controls to manage the various workstreams, and program overall, as it implemented into the pilot site and first 2 states / 15 sites.
As Senior Project Manager at Stockland, Peter managed 3 workstreams of a large off-shore Transition project including establishing Infrastructure for new offices and the transition of Helpdesk and Applications teams to these new locations. This involved leading a range of teams in multiple locations and time zones.
As Project Manager at Stockland, Peter led the upgrade to Stockland’s Content Management System (CMS). The scope of this project included establishing new infrastructure, an application upgrade, and a sizable data migration element. This also involved managing 4 separate vendors as well as the core project team.
As Project Manager at Stockland, Peter successfully established a Continuous Development / Continuous Integration platform for Stockland’s CMS. This project involved embedding a significant element of process change, as well as delivery of the tools and environments required to allow Stockland to manage multiple website projects and vendors simultaneously.
As Project Manager at Stockland, Peter led the delivery of an approved Business Case for the redesign and rebuild of all Stockland’s websites. This was a 7-month planning phase for the largest digital project that Stockland has delivered.
As Project Manager at Stockland, Peter led the delivery of Marketing Automation for Stockland’s retail websites.
As PMO Manager at Stockland, Peter led the IT Delivery Project Portfolio. Responsible for reporting across all projects, reviewing and establishing processes and standards for project management.
As PMO Manager at Stockland for Stockland’s Finance Transformation Program, Peter managed 6 workstreams and 18 separate projects. Key responsibilities included Steering Committee Reporting, Financial, Risk/Issue and Schedule Management.
As Acting Project Manager at Stockland, for Purchase2Pay Project, Peter ensured that this project stayed on track for a successful delivery (as 2IC) while the PM was unavailable.
As PMO Manager at the Hutchison Managed Services transition, Peter completed contract negotiations, Due Diligence, and program planning. Peter created and maintained an agreed baselined scope during contract negotiations.
As PMO Manager at the Hutchison Billing System Upgrade Program ($10M+), Peter performed standard PMO duties, with the primary responsibility was management of the program’s budget and finances. This involved auditing prior expenditure, integrating resource plans for each workstream, (including all labour and material costs) into an overall Program budget. This required working closely with all the vendors and project managers to get accurate and timely costs and estimates.
As PMO Manager for the transition of Cathay Pacific’s IT Systems from IBM to Unisys. Along with standard PMO duties, primary responsibilities were the setup and management of a new daily configuration change control meeting for the program and transitioning change control on the Cathay account from Unisys Sydney to Unisys Bangalore.
