Project Description

Mark McAdam

Mark McAdam

Program Director

Areas Of Expertise

  • Large Scale Transformation Program Delivery
  • Exceptional Stakeholder Management
  • Delivery and Outcome Focused
  • Benefits Management Emphasis
  • Project Turnaround
  • PMO Governance 

Education

  • Bachelor of Business & Commercial Studies (Hons)
  • Member of Association of Project Management Professionals
  • PRINCE 2 Practitioner

About Mark McAdam

Mark is a skilled Program Director, joining Seven Consulting’s Sydney Team in September 2010. He has over 15 years’ experience in Project Delivery, with the last 10 years in leadership and management positions. 

Mark has delivered a diverse range of large-scale programs/projects including Business Turnaround, Loyalty Program Rollout, Transformation Initiatives, Business Change Projects, Digital Readiness Projects, Media Solution Rollouts, IT Infrastructure, Data Centre, PMO Governance Set-Up Projects and many more. 

Mark has worked on the following Programs – Bank Transformation Program, Financial Services Data Migration, Loyalty, Digital Transformation, Rights & Royalty Management, Data Centre, and Security amongst many others. Also, Portfolio Management for various Telecom Infrastructure, Rights & Royalty Management, Data Centre, and Security Projects amongst many others.

What Mark brings

  • Extensive experience managing and motivating teams of up to 100 people.
  • Significant cross industry delivery experience
  • Focus on delivery to tight deployment timeframes.
  • Clear comprehensive communicator to C-Level Executives/Steering Committees.
  • Strong business acumen allows him to drive the appropriate project prioritisation based on business benefits.
  • Attention to detail.
  • Excellent vendor management skills.

Client feedback:

Head of Legal and Group Governance Technology, Australian global financial services – 2023 

“Mark is pragmatic, applies common sense, is consistent, is self-aware; understands effects of decisions. Fair, firm, friendly and inclusive. Is enthusiastic, conscientious, and determined.” 
DXC-tech-300x300 Frank Cselko, Program Director – 2020   

“Mark has a way about him that works well in tense and difficult environments where Mark listens, confirms his understanding and then provides a balanced his response. It have totally enjoyed working with Mark as we have developed a new metrics high watermark. Mark understands the importance of the quality of information and is able to apply that to build confidence in the team and key stakeholders.” 
Program Director, Leading global insurer – 2020 

“Mark always takes the time to listen, ask questions where any ambiguity exists and plays back actions. Mark is very conversant and adaptable to either vendor or client requirements. Also brings his experiences to the table if there is a better way.” 

 

Key Clients

  • Macquarie Bank / Macquarie Capital
  • The Star Entertainment Group
  • Australian Broadcasting Corporation (ABC)
  • NBN
  • Cover-More/DTC (part of Zurich Insurance)
  • Bauer Media Australia
  • Hitachi Data Systems
  • Zurich Insurances plc
  • British Telecom plc
  • Vodafone Hutchison Australia (VHA)
  • Full Tilt Poker.com
  • BMW
  • Computer Science Corporation
  • National Health Service

Key Achievements

As Program Director at Macquarie Bank Central Operations Group, Mark led a transformation program to deliver a new document management and collaboration capability to seven internal business units. 

As Program Manager on an engagement at Macquarie Bank Legal and Group Governance, Mark worked with their senior management team to help them to set up a Portfolio Governance structure to enable successful delivery for that group. 

As Program Manager for a significant transformation program at Macquarie Capital, moving their business onto a new document management and collaboration tool, Mark was responsible for the delivery of the Technology delivery stream, later the project completion and the benefits realization. 

As Program Manager at Star Entertainment Group, Mark was accountable for delivery of a >$20m Loyalty Program for the group. The Program was responsible for the rollout of a completely new Loyalty Offering to their 500,000+ customer base. The program had multiple unsuccessful attempts at launch prior to Seven Consulting engagement. 

As Program Manager at Australian Broadcasting Corporation, Mark ran a rights and royalty management RFP through to proof of concept and vendor selection. 

As Program Manager at Australian Broadcasting Corporation Mark completed the set-up of a PMO governance structure for a new $500m technology investment program within the Australian Broadcasting Corporation (ABC). 

As Program Manager for the Data Migration stream at ANZ OnePath Life Insurance sale to Zurich Insurances, Mark was responsible for leading the delivery team from DXC.

As Program Manager at Cover-More, Mark ran a turnaround program for Cover-More/DTC, which worked on the turnaround of a failed core system replacement. This encompassed both technical and operational turnaround activities to ensure the company was able to revert back to normal operations again. 

As Program Manager at Hitachi Data Systems, Mark was responsible for the provision of a new TV editing capability for all ABC edit suites across Australia. Hitachi Data Systems (HDS) were the lead system integrator in a consortium of four suppliers.

As Program Manager at Bauer Media Australia, Mark delivered an $11m Transformation / Technology / Change project in the digital publishing industry, transforming their editorial business with the rollout of a new publishing toolset to their >500 strong editorial users. Mark was responsible for a team of 25 people delivering these publishing tools across both Australia and New Zealand.

As Program Manager at Bauer Media Australia, Mark was accountable for delivery of a content strategy solution, allowing full search and reuse of all content assets across their disparate content sources (+30 content sources). At the time, this was a publishing industry first, fully integrating legacy print magazine publishing with their new digital channels allowing content to flow seamlessly between both.

As Portfolio Manager at Vodafone Hutchinson Australia, Mark was managing a team of project managers. Mark was responsible for $18m infrastructure portfolio including business intelligence and security portfolios.

As Head of network operations team at Full Tilt Poker in the dynamic online gaming industry, Mark managed a 25-person team encompassing the following sub-teams – IP Networks, Windows Server, Linux Server, Project Management and Data Centre.

For Full Tilt Poker, managed the relocation of the largest online poker site in the world to a green field site >5000 km away (Montreal, Canada to Channel Islands). >€10m project and incorporating >30 resources. In concurrence, Mark managed the building out of a hot Disaster Recovery site for Full Tilt Poker – ~€8m project.

As head of network operations for Full Tilt Poker, Mark had accountability for five critical datacenters across North America, Europe, and the Far East, looking after site evaluation, selection, provisioning, security, change management and ongoing operational support.

For Full Tilt Poker, established the Pocket Kings Call center (>200 call center staff) in Dublin implementing Cisco UCCx, Cisco Enterprise, Call Manager & KANA.

Other Team Members